Wyndham Worldwide Assistant Executive Housekeeper - Wyndham Garden Dammam in Dammam, Saudi Arabia

Assistant Executive Housekeeper - Wyndham Garden Dammam

Description

Assistant Executive Housekeeper

As the assistant Executive Housekeeper, you will be responsible for assisting the Executive Housekeeper in day to day operation of the hotel. You will assume responsibilities of Executive Housekeeper in his/her absence, assists meeting, revises daily work schedule depending on occupancy.

Job Description

  • Prepare master list for carpet spotting, curtains etc….

  • Inspect work to ensure prescribed standard of cleanliness

  • Investigate complaints and takes corrective measures

  • Inspect rooms. Lobbies and halls for cleanliness and also to determine need for renovations and

  • make recommendations

  • Inspect public restrooms, staff locker rooms, offices etc…

  • Help the executive housekeeper ensuring the operation of the housekeeping and laundry department in an attentive,friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expensesand maximizing service levels.

  • Ensure that employees are at all times attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

  • Inspect Room Attendant’s work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.

  • In the absence of the Executive Housekeeper inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.

  • Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked.

  • Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.

  • Maintain key control and handle items for "Lost and Found" according to the Wyndham standards policy.

  • Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways and landings.

  • Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.

  • Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift.

  • Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.

  • Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.

  • Assist with training of Housekeeping staff.

  • Ensure completion of cleaning projects on a biannual basis.

  • Ensure overall guest satisfaction.

Employment Disclaimer

In some locations around the world, Wyndham Hotel Group manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotel Group performs recruiting and hiring functions on their behalf. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotel Group where Wyndham Hotel Group is serving as the management company and will not be the actual employer.

Qualifications

Minimum requirements

  • A minimum of 3 years’ experience in the similar role in the 4\

  • hotel

  • Has strong attention to details

  • Good communication skills

Job: Housekeeping

Primary Location: Saudi Arabia-Eastern Province-Dammam

Employee Status: Regular

Schedule: Full-time

Organization: WHG - Intl Hotel Management

Job Posting: May 9, 2017, 7:24:24 AM

Requisition ID: 1707522