IKEA IIS(Saudi) IKEA Business sales - Designer / Coordinator- Sales in Dhahran, Saudi Arabia
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To optimize the IKEA shopping experience in your shop and store to secure Satisfied customers and increase sales. You actively work towards fulfilling the four tasks of the IKEA store: • to act as a highly efficient, and staffed sales mechanism • to show home furnishing solutions full of inspiring home furnishing ideas • to serve as a well-qualified home furnishing specialist • To provide a day out for the whole family. • To create relevant, functional, aesthetic and commercial home furnishing solutions that contribute to positioning the IKEA Brand in the local market as the leader in life at home & work.
Your working base is the shop floor where you lead by example every day, Together with your team, you focus on putting the customer first in everything you do within the store shop. Every customer must have a shopping experience that exceeds his or her expectations. You are passionate about the IKEA products in your shop. You create a high level of knowledge about the products’ features and benefits, and share this with customers and your team. You are proactive in finding opportunities and acting on them to maximize sales through understanding customers and the local market and keeping an eye on competition. You act quickly on commercial opportunities; changing availability of products (overstock and out of stock) and customer feedback (10 most asked questions).
You and your team actively sales steer to your department’s top-selling products, prioritized products (e.g. overstock/Concrete) and IKEA service products in order to maximize sales and long-term profitability. You execute meaningful actions that are based on the outcome of a key performance indicator analysis as a leader. You actively promote the IKEA social and environmental commitment and work with your team to understand how, together, you can contribute to sustainability.
The right attitude and behavior to sell actively and help customers to buy. Understanding of customer behavior. Understanding and active Home and business furnishing the IKEA way (Living situations, style groups, store communication, furnish with light). Range presentation the IKEA way and Pricing the IKEA way manuals. Good analytical and strategic skills and the ability to steer the business over the short-, mid- and long term. Knowledge about competitors and your local market. Numeracy and computer literacy. Understand interior design and trends that influence Home & work furnishing.
Business-minded. A passion for selling, reaching your goals and getting the best for IKEA BUSINESS customers. The IKEA values accurately reflect your own values. Enjoy working in a fast-paced and future-oriented environment. You get as much out of helping your team achieve and develop as you do of your own achievements.
Ability to combine commercial, aesthetic and practical skills. Ability to generate, visualize and present new ideas. Ability to work together with others in a team. Ability in approaching and communicating clearly with different people in various situations. Able to be flexible and hands-on approach to responsibilities as well as the ability to meet set deadlines.
Experience of selling gained in customer-focused industry. Experience of working in a fast-paced environment. An interest in home & Business furnishing. Understand life at home & Business in the local market. Knowledge about the IKEA Concept. Understand the IKEA mechanical sales system. Commercial awareness. Retail and home furnishing experience.
Sales profile personality index (PI) test (IKEA) Clear and proven ability to meet and exceed customers’ demands And thereby sell more. Already identified as a future talent. The IKEA values reflect your own values.