Honeywell Field Service Leader - Airports in Saudi Arabia
Field Service Leader - Airports
Join a team recognized for leadership, innovation and diversity
Supervise a Field Service Engineering team for the Honeywell Home and Building Technologies organization. You will apply your leadership skills to improve team performance. You will ensure engagement in new opportunities for market penetration, team deployment, and sales growth. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will drive and improve metric reporting procedures and own financial metrics, targets and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholder. You will act as mentor to train and develop future managers.
Drive business growth by enabling and leading a highly-effective team
Help Honeywell be the customer's top choice by improving upon the Customer & Product Support function
Utilize your knowledge of Honeywell products to build a team focused on innovation and customer satisfaction
25 Supervise team activities and performance
25 Collect and report performance metric
25 Develop team and team members
15 Identify opportunities for process improvement
10 Assign and supervise project work
* YOU MUST HAVE *
Bachelor's degree, or equivalent. Some experience in the field.
* WE VALUE *
Previous industry experienceExcellent communication skillsDemonstrated ability to influence at varying levels across the organizationDemonstrated ability to operate independentlyAbility to use experience to appropriately apply the established standardsDemonstrated ability to effective manage a teamPrevious customer service experience
* RESPONSIBILITIES *
Lead the service operations for any forthcoming airfield contracts in the region
Be the single point of contact between the client's AGL division and the operations & sales teams of Honeywell
Attend customer meetings, reverting on client communication & work closely with the service team to implement service procedures aligned to Honeywell service
Provide technical direction to onsite shift leaders for resolution of complex problems
Weekly meeting with AGL maintenance team members for identification of improvements/areas and analyze the resource utilization for the month
Ensure adherence to service documents (Preventive Maintenance Schedule, Preventive Maintenance Tracker, Project Incident Reports) in order to adhere to the standards of the site as per ICAO.
Identify training areas for the team through the Honeywell skill tool matrix and impart training on a monthly basis, wherever identified.
Ensure deployment of & adherence to the maintenance management system
Ensure proper inventory control and ordering of spare parts
Write shift rosters and ensure adherence
Implement Health, Safety & Environment regulations at site with proper supporting documents.
Careers at Honeywell - Engineering
- Some Travel Required
- Job ID: req139775
- Category: Engineering
- Location: SAU
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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